I create this blog because it will make it easier for the people who are still willing to help this weary soul in his quest for updating his graphics card.
For those who are new to my problem I will give you a short history here.
I bought an alienware laptop with specifications as stated in my profile. What is most important for this problem though, is that my graphics card is an AMD Mobility Radeon HD 6970M.
One year ago when I ordered this laptop over the internet. This was one of the best graphics cards made for laptops money could buy.
Until two months ago I never bothered with drivers and such, simply because there was no game around I couldn't max out without problems (at least no game that I was interested in).
Then I started getting interested in more demanding games such as Battlefield 3, skyrim with HD textures, etc. But I couldn't get the performance I was used to which made me think I needed to update my drivers.
This is where the saga begins ;)
When I tried looking for a driver it occured to me that everywhere I looked (with every program available) my graphics card was never specified into more detail than "Mobility Radeon 6xxx Series". (this issue was resolved just yesterday with the help of tzzsmk)
He gave me a link to an outdated driver of my graphics card, which resolved the small issue of not actually knowing what graphics card is in my laptop :S
This seemed helpful at first, until I continued doing what I started to do, installing an up-to-date driver for my graphics card.
I tried via 2 sources to get an updated driver.
First of all the AMD/ATI website. Which is NO HELP AT ALL. Support doesn't support anything.
1: the amd driver autodetect doesn't work (it doesn't recognise my graphics card).
No problem I thought, since I now know which one I have, I'll just
2: manually give in the graphics card of which I want a driver. I download an .exe. I delete the previous driver which is recommended. I then run previously mentioned exe, click ok lots of times, until halfway the installation (my screen flickers at this point) it gives out an error which states it couldn't install because my graphics card isn't supported!! I then go back to device manager and again my graphics card is defined as "Mobility Radeon 6xxx Series". At this point you will understand I am about to hurl my laptop at the nearest wall.
3: I discuss this issue to someone of the very "friendly" AMD support who directs me to alienware. Saying: "they supplied the laptop, take your problem to them". I swear on all that is holy if that guy stood next to me I would have bashed his head in.
So my journey leads to the Dell website.
To make the Dell support story short, basically, aformentioned step 2 was repeated.
So this in a nutshell:
The driver that came with the laptop is now 1 year old.
I wanted to update.
Installed an older driver (2 years old) which was helpful for confirming my graphics card model.
I now have a driver which is older than the one my laptop came with. I run Battlefield 3 on low settings at 15fps! Skyrim on medium at 15fps!! I am at my wits end and in dire need of help.
This is the link to my 3d benchmark11 results for everyone to laugh at:
Thanks in advance,
Sincerely Divayth Fyr
To everybody who tried to help me with my graphics card problem. It is fixed!!! After nagging the dell support they put me through on chat with an actual person :p
Luckily I had a text saved with a complete explanation (I had it saved because I tried to blog about it but that failed).
He then explained that for some reason it is a known problem with my build of laptop and provided me with a link where I could download a customised driver especially for my laptop.
So in conclusion I now play Battlefield 3 on ultra settings (except for AA which is turned off) in multiplayer at 40 frames per second!!