Windows 10 Update Deletes Apps Like CPU-Z And AMD Catalyst Control Without Permission

Written by Neil Soutter on Tue, Nov 24, 2015 12:45 PM
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Fresh off the back of the first large-scale Windows 10 update actually resetting some users’ privacy settings, it turns out it’s up to even more deviousness. Users are reporting that the ‘Threshold 2’ November Update is in fact automatically deleting some user-installation applications without any notifications or permissions.

It’s not clear at the moment just how many programs have been affected, but the two prominent ones for gamers are the CPU-Z and Speccy system profilers and monitoring apps, along with AMD’s Catalyst Control Centre. The latter one in particular seems like a huge error; AMD’s CCC is a key component in supporting its Radeon graphics cards.

The offending programs have been flagged by Microsoft as causing system crashes and instability, including the dreaded blue screen of death. The latest Windows 10 update identifies the apps it thinks are responsible and automatically deletes them from the user’s system in order to provide reliable performance.

Microsoft’s official line on the matter is of course impassive, with a Microsoft spokesperson saying “The Microsoft Services Agreement allows Microsoft to change or discontinue certain apps or content where we deem your security is at risk. Software that is pirated or botted places the safety and security of our customers at risk, including a higher risk of malware, fraud, public exposure of personal information, and poor performance or feature malfunction.

We remain committed to protecting our customers from the risks of non-genuine software and protecting the intellectual property of developers of all types of content.

So there you have it then. By agreeing to use Windows 10 in the first place you accept Microsoft can change or delete programs at will, if it believes they are a risk to your system. For many of us we’d prefer it for the power to be in our hands, and it certainly can’t do Microsoft any harm to at least ask permission before deleting the apps. The Catalyst Control Centre is such a fundamental part of the AMD gaming experience that to delete it seems like a massive oversight.

Is this a step too far for system security from Microsoft? Is this holding you off upgrading to Windows 10? 

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15:51 Jan-18-2016

bunch of whiny babys

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01:17 Dec-27-2015

Alot of people didnt see the dissadvantages with upgrading from a previous operating system, which is thanks to microsoft's trickeries and forcefullness. This is pure bull****. if i want to pirate a game, then ill do it. its my choice not microsoft's.
And deleting my programs?! wtf... Stop controlling us and give us options. not changing OUR freaking options without our will!!!


So glad im on 8.1 still. wished it was 7 tho. but obviously they are discarding old OS's...

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03:43 Nov-26-2015

i'm using radeon 260x, my AMD CCC software is fine, i have updated window 10 nothing happens to me. I think its happening for the person who got the pirated version of windows 10 on their pc from torrent or somewhere else.

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22:48 Nov-25-2015

Oh my I don't want to have windows 10 in my pc. good thing I never update my windows 8.1 to windows 10 and ALSO I am a AMD User

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16:12 Nov-25-2015

I think I'll just stay with windows 7 until it dies,

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20:33 Nov-27-2015

no sooner than 2020 :))

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09:49 Nov-25-2015

I'm still waiting when they're going to make dx 12 for w8.1 or wait for w12. But the stupid thing is i can't even install windows 10. It gives me error..

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10:13 Nov-25-2015

no sane developer will waste time implementing DX12 and developing the game engine for it until major amount of users will move onto OS which supports DX12, and no sane user will move onto Windows 10 until it's stable/reliable enough and offering something more than previous versions of Windows



  • closed loop see? :D

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10:22 Nov-25-2015

If every person who switches to w10 cuz of dx12 and if they don't like windows 10. And if every persoon moves to his old OS i'm pretty sure MC will make it available to w8.1

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20:34 Nov-27-2015

MS already stopped Win8.1, Win7 is the way to go :D

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11:07 Nov-25-2015

I had to manually force install W10 because it said error like 10 times. it has worked ok but is still buggy. and Microsoft has said that W10 will be their last one... so they will just keep updating W10 until the end of the world...

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20:36 Nov-27-2015

Windows 10 mainstream support ends on 13th October 2020,
while Windows 7 mainstream support ends on 14th January 2020,
so I don't clearly see a reason to get rid of Windows 7 when Windows 10 will end only few months later :P

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08:28 Nov-25-2015

Well this is strange...
My 3 friend have 280x and none of them had this problem..

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04:28 Nov-25-2015

Source on this? imho its just random accusation at MS from haters or we're too "lucky" -- so far all the people i know with win10 haven't got any app deleted/removed excepted from 1 person with some legacy stuff

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18:38 Nov-25-2015

It happened to me too. After I did the major update a while ago when windows started a message popped up saying it removed cpu-z.

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04:07 Nov-25-2015

I just re-downloaded CPU-Z not a big deal...

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09:54 Nov-25-2015

Exactly its a quick re-download. Its not like its deleting GTA V where youd have to redownload 60gb. I honestly think people are making it out to be WAY too big a deal. The whole spying, deleting all that ****. MS has been spying since windows 98 get over it.

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11:52 Nov-25-2015

Exactly...

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12:22 Nov-25-2015

Mine didn't get deleted first place :o

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13:03 Nov-25-2015

But it is a big deal, they uninstalled something without your permission. Now if you are fine with them installing and uninstalling software without your permission then you will just pass on this. But they have no rights to do this, this is not their PC, its mine, and here i decide to install and uninstall whatever i want.

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13:14 Nov-25-2015

PC might be yours, but the OS technically isn't or it might who the f**k knows now a days haha. Nobody reads the fine print and if you do you need a dictionary AND a thesaurus just to understand one sentence.

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14:03 Nov-25-2015

But look at it like this. You, as a fellow customer decided to buy a game, let's say that game is GTA. So now you, and a million other people, own GTA and play it every day, but there is one guy out there, who just hates GTA. So one day he decides to uninstall GTA from everyone who ever bought it, and he does, without you ever being able to stop him.......

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14:08 Nov-25-2015

Now you can't play the game, because some guy, someone you never ever met, just doesn't like it. So now you spent 60$ on a game you can't even play, because a guy, who has nothing to do with you, except he hates the game you like, won't let you play the game just because he doesn't like it.

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18:27 Nov-25-2015

Yep. I want full control over my PC. I don't want my OS deleting whatever it pleases for no apparent reason without my permission.


I'd be okay with it if it asked permission first and gave us the option to turn that "feature" off, but this is just shady.

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02:32 Nov-25-2015

Welp. I was on the fence about whether or not to upgrade to Win10. I think I just made my decision not to.

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23:55 Nov-24-2015

I have windows 10 pro and everything is fine.

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23:42 Nov-24-2015

Not saying Linux is for everyone, but the waters here are pretty great with all of these shenanigans.

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22:56 Nov-24-2015

Seriously? What the hell Microsoft?!
Next you'll tell me the update deletes wallpapers and force you to use the app store to buy windows approved wallpapers for $0.99.

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23:44 Nov-24-2015

Oh god, don't give them any ideas. Dx

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23:45 Nov-24-2015

Shhhh!

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22:30 Nov-24-2015

Users have to give Microsoft a lesson. This is insane! I don't believe that there are users that are ok with these absurd actions MS takes. I will be the judge on my own ****ing machine what programs stays or leaves..

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22:32 Nov-24-2015

Not a company I pay for their services! I don't think I'll ever upgrade to 10 if things like that won't take a change to 180 degrees. I don't care about DX12 or anything. I won't full control on MY PC!

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23:03 Nov-24-2015

Well spoken

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04:11 Nov-25-2015

I agree, and it's insane how many people just swallow all Windows' nonsense since Win 8 came out....

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08:27 Nov-25-2015

Sorry dude... Bu they will force you...
EA said thay in a few years, win 10 will be minimum requirement..
Other developers will follow..

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22:11 Nov-24-2015

Oh look, my Windows 7 seemed to have installed itself back onto my computer.. How strange..

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22:51 Nov-24-2015

My 8.1 looks so sexy right now. :)

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09:51 Nov-25-2015

my Windows 7 is just fine :D

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11:53 Nov-25-2015

Loving W10!

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21:36 Nov-24-2015

I have none of those programs (please don't call them apps...apps are for phones...) but I also have not yet updated (updates turned off). Running genuine Win 10 Pro x64, if anyone cares :D

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22:03 Nov-24-2015

App is short for application. They've been called that since before smartphones.

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20:48 Nov-24-2015

I'd heard about Threshold 2 uninstalling some programs for people, but it didn't happen to me. I was afraid it was going to, but my HWmonitor, GPU-Z, CPU-Z, and CoreTemp all still work. And my privacy settings stayed the same, as well. I'm running Win10 Pro 64-bit, not sure if that makes any difference. Still, this pisses me off and I would be really mad if it happened to me. I'm still pissed about the lack of update control.

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20:36 Nov-24-2015

oh no!!

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20:29 Nov-24-2015

I just reinstalled win7 :D have fun with 10!!!

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20:15 Nov-24-2015

I am now wondering whether or not to go back to windows 7. It's just a lot of effort with everything i have to reinstall xD

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22:36 Nov-24-2015

At the moment with all those issues and insane security **** Win 10 should be immediately uninstalled in order Microsoft to take the message that users ONLY control their PC. Now this in 1 year don't know what else they'll come up with!

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