77,000 Steam Accounts Are Hijacked Each And Every Month According To Valve

Written by Neil Soutter on Thu, Dec 10, 2015 12:45 PM

If you’re anything like me then account security isn’t something that crosses your mind all that often with Steam. It’s easy to take the approach that nothing has happened to you yet, so nothing will. As it turns out, this is anything but the case. Valve has estimated somewhere in the region of 77,000 accounts are hijacked and taken control of each and every month. The number has increased a staggering 2000% since Steam Trading was introduced.

Once your account has been hacked, the person responsible can in theory change your password and email address, assuming total control of your Steam account and any payment methods and items within, blocking access to your entire games library. With most of us now having a Steam library numbering in the hundreds, along with stores of items and trading cards, the potential loss of an account can be a huge deal. I think if that happened to me I’d just curl up in a ball and sob.

The figures come courtesy of a new blog post from Valve, which details the new two-factor authentication system Valve has implemented on steam. The Steam Guard Mobile Authenticator app should help prevent users from having their accounts hijacked, the only problem being you’ve got to supply Valve with your mobile phone number. In theory this should stop hackers, who would also need access to your phone.

It’s easy to dismiss those who have had their accounts hacked as naive, but Valve has said these are “professional CS:GO players, reddit contributors, item traders, etc” with long-standing accounts. Persistent and effective hackers will almost always find a way. This is made even easier by the fact the vast majority of Steam users have yet to protect their Steam accounts with two-step authentication.

It all comes after Valve recently introduced trade holds, whereby items are held for a number of days until the transfer goes through. If you want to sell a hat now, you have to wait three days until the transaction goes through. This is intended to give users whose accounts have been stolen more time to notice some has gone awry and attempt to gain access. Adding two-step authentication will shorten the hold time for Steam Trading.

As usual it’s a case of the few ruining things for the many, forcing us to up our security and adding an additional layer of encumbrance to using Steam. Do you have two-step authentication? Do you think your Steam account is sufficiently protect? Or have you had an account hijacked? Let us know below!

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00:07 Dec-12-2015

I just pay attention on what links I click, who to add on my friends list, etc... It's much more effective than two-step authentication. Of course I do have two-step authentication enabled for extra layer of protection, as well as email alerts to keep track of where I log-in.

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09:04 Dec-11-2015

Since so many people are getting hacked everyday, why don't we add a delete game feature to help them out.
-Valve

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15:35 Dec-11-2015

LOOOL

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19:38 Dec-11-2015

I approve of this response.

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22:16 Dec-10-2015

I like this tho, but they should atleast make the app for windows phone. I got a winows phone as my main phone and had to take my 4 year old low end android phone, reseted it to factory settings and installed that steam app and it was full allready... but I gues it's fine if my account is safe now.

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19:37 Dec-11-2015

I had issues with my Windows phone too. Not something you would want to hear but I am so much happier with an Android phone now as it has the official Steam app and larger market.

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21:43 Dec-10-2015

I think this is why Steam/Valve keeps trying to add extra security measures.

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20:08 Dec-10-2015

Lol they won't get mine lol I have one of the craziest longest passwords ever. I also am using that steam guard that connects to my phone. Also email has a password sentence long lol including numbers replacing letters and some letter randomly capitalized. Also don't forget the !@#$%^%&* Best way to keep your account safe. Since my account was created in 2006 I have never had anything hijacked from me or shown signs someone trying to enter. All you have to do is be smart with your accounts

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01:05 Dec-11-2015

challenge accepted.


lol jk

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18:50 Dec-10-2015

Had a month to log in steam and i just log in to be sure and log in success.
6 months ago some hacked my steam acc but couldnt get the code from me mail to unlocked. how can they found what my password is...?

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18:52 Dec-10-2015

probably like a brute force hack or somthing. Its a lot harder for those to hack your account if your password is a lot longer and more complex tho it basically goes through and checks every possible password

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18:24 Dec-10-2015

Well, I'm one of the original steam users 11 or 12 years now cant remember. I signed up at the very beginning. My account has never been hacked and they have tried by sending me bogus emails with links etc...Just sent them all to the trash...

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18:02 Dec-10-2015

This is another reason why Physical is better, because no one can take that from me.

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20:01 Dec-10-2015

Unless i come to your house and steal it ;)

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02:26 Dec-11-2015

Or it gets scratched and no longer works!

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17:38 Dec-10-2015

Ok, so this is a relatively large number of breached accounts. But, (rough estimate) how many Steam accounts exist again?
Don't get me wrong it's never good to have an account become compromised, but seems like this actually a low-ish number, tbh

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02:05 Dec-12-2015

millions...

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16:45 Dec-10-2015

Sad that this happens a lot, thankfully I've never got my account hacked but I'
m not on steam all to often so it would be kinda odd if it happened to me.

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16:32 Dec-10-2015

My steam acc got hijacked 2 months ago. It was so painful.. Someone created a gta v thread to fix stutter seemed very legit and when i downloaded the gta v launcher and launched it I got keylogged. I didn't realize until I couldn't login anymore. I contacted paypal because the hacker bought a game and I declined my..

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16:34 Dec-10-2015

credit card and so waited for steam to reply and get my account back. I sat down and was thinking of what to do. I then went into steam and did forget password and surprisingly the password reset went straight into my email and boom resetted password! I was so happy and should of thought of it early. How stupid lol.

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17:46 Dec-10-2015

woah! that was a close one then huh?

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18:25 Dec-10-2015

Very lol, I'm just glad I have my account back ^^

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15:30 Dec-10-2015

77000 stupid people lose their account every month.... or steams security is easily compromised.

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17:36 Dec-10-2015

That's one of the most ignorant things i heard on here. You do realize that hacking is childsplay for someone who's handy at it right? No matter your password.. might keep that in mind before calling people stupid.

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15:25 Dec-10-2015

Well number one is to setup Steam Gaurd for either your phone or email. Then no one can log into your account from an unknown device without a confirmation code.


Number 2 is don'the accept friend requests from low level people with their profile set to private.

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14:17 Dec-10-2015

I started buying games on GOG. Got Metro 2033 Redux for less than €4! I don't need steam achievements.....

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15:02 Dec-10-2015

do you prefer to use GOG Galaxy client, or just download directly when possible? :)

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16:45 Dec-10-2015

I just download from Galaxy. It's slow, but so is my internet, oh just checked, it was less than €3 for Metro LOL

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14:13 Dec-10-2015

haha and you want me to invest money into such platform? no thanks

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15:06 Dec-10-2015

:D

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15:32 Dec-10-2015
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16:03 Dec-10-2015

They get hijacked because of their own fault. It's impossible to hack an account just like that. This mostly happens because they are not smart enough to not click on phishy links.

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14:03 Dec-10-2015

Valve have tried to prevent this a lot more recently, with the Steam Guard Authentication system for your mobile phone. To me, it's an excellent new system, lowering the risk of your account getting hijacked.


... or is it just me?

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14:05 Dec-10-2015

i have like 80+ games on my account so i get all these anonymous friend request all the time and their all like level 1 or 2 and their account is private. Its just too obvious and it really isnt hard to get around most of this stuff

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13:42 Dec-10-2015

I really don't understand how people fall for that BS, click here for free items or whatever, it is clearly the lamest bait ever
These people remind me of those parents who sit down excited whenever the commercials pop up on TV

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13:31 Dec-10-2015

Just dont open links threw steam and you will be fine. And dont log in to steam via the web browser if there isnt an indicator that the site is secure, here are the indicators

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13:29 Dec-10-2015

After i preordered cod bo1 or 2 was i dont remember my acc was stolen 3 times. And the funny part was that a german man stole my account and solled my steam account to 1 friend of mine haha..

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15:04 Dec-10-2015

LOL!

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13:23 Dec-10-2015

Deny and Block low level,private of friend request who you not recognise. Two of my friends account were hack. Luckily Steam manage to return theirs account back.

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