Ubisoft’s servers are experiencing widespread issues, causing intermittent problems for those looking to play any of Ubisoft’s games or visit its websites. The issue may have been exacerbated by the majority of its recent AAA titles only being playable with a net connection.
Ubisoft’s US support site says this is due to the servers undergoing maintenance.
"We are currently conducting maintenance on various titles. During this time, players may be disconnected from the multiplayer portions of their console games, companion apps, and from Uplay PC. Online features, services, forums, and websites may also be inaccessible.
"The Ubisoft Support Page is also experiencing maintenance. Players will be unable to log in to accounts in the meantime, as well as create chats or email tickets."
The Ubisoft UK support site, however, is being a little more candid about the situation, explaining that the team is investigating an ongoing online server issue which is causing degradation to all Ubisoft services.
"We are currently experiencing degradation on all Ubisoft Services. Players may have trouble connecting to the Ubisoft websites, the account management website, Uplay PC and online features of games. We apologise for the inconvenience and thank you for your patience while this issue is being investigated. Please keep an eye on our support website. We will remove this message once the issue is resolved."
Whether it’s degradation or simple maintenance we can’t be sure, but server degradation could be a much bigger deal Typically this is a hardware-based issue wherein the physical parts of a server are breaking down, affecting the power, temperature and memory management.
This came to my attention last night when it took me and my group just over half an hour to get into a game of Rainbow Six Siege. That’s an obscene amount of time even by Siege’s own slow standards, and it was constantly dropping players in and out. When we finally got into a game it was just fine, but there were definitely issues with the squad and matchmaking services.
With anything like this, the publishers sort of make their own beds though. Ubisoft's reliance on always-online services can often throw up problems. Steep was unplayable for me in January due to issues with the Siege servers, while back in March 2016, The Division's launch with its player spike caused major connection issues in Rainbow Six Siege. The more games with active player bases they pile onto the same servers, the more these intermittent issues are going to crop up.