Rainbow Six Siege Devs Announce Stricter Plans to Remove Toxic Players Who Use Slurs

Written by Jon Sutton on Fri, Apr 6, 2018 12:40 PM
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Toxicity is becoming a hot topic for a number of service games, and now Ubisoft is latest to take aim at the lamest of trolls in Rainbow Six Siege. Managing toxicity will be a top priority for the Siege team over the next few years, all with the aim of tracking negative player behaviour and permanently removing the biggest offenders.

“Our end goal is to track negative player behavior, manage those that behave poorly, and eventually implement features that will encourage players to improve their behavior,” says Ubisoft.

The dev team is going to tackle toxicity through a number of methods. The first of these is chat monitoring. Ubisoft will track the frequency at which racial and homophobic slurs, specifically, are used by individual players. Bans will then be placed on a case by case basis depending upon the severity of the offence, ranging from 2 days, 1 week, 15 days, or a permanent ban. There’ll be no progression system through these ban tiers, so a particularly offensive slur could result in an immediate permanent ban from Rainbow 6 Siege. Chat monitoring is beginning to take place right now, so watch your P’s and Q’s.

The rules Ubisoft have laid out are pretty simple to follow, though. If you want to be a racist/homophobic prick, you’re going to have to use an alternate communication app like Discord rather than use Siege’s text and chat systems.

Then, from the start of Siege’s Year 3 Season 3, chat filtering will be implemented. Players can choose to use an automated filter to censor out offensive language. It’ll also inform players if their language is repeatedly found to be unacceptable. I would like a little more clarification on this as it’s not totally clear whether this purports to all offensive language or just racial or homophobic slurs. No one wants to receive a caution for a simple swear word and this would be a step too far.

Ubisoft’s final tactic in regards to offensive language will be a mute text chat function in season three. Players will be able to individual mute specific players and choose whether they mute voice, text, or both.

It’s not all about offensive language though, as they’re one last thorny issue that it feels Ubisoft has never got close to solving - Teamkilling in R6: Siege. “Intentional team killing is an issue in Rainbow Six, and our current method of addressing it is being improved,” says Ubisoft. “The goal is to track long-term offenders across multiple games and sessions that slip through the cracks of our current team kill detection system. We cannot provide too many details on this, as it will lead to exploiting.” It goes without saying but Siege wouldn’t be the game it is without friendly fire, so team kills are inevitable. This makes it particularly tricky to highlight genuine griefing though, and even the current 'two team kill = kick' system can be majorly flawed. Over the course of up to nine rounds, two team kills is a genuine possibility.

Toxicity is definitely an issue across the entirety of gaming that needs sorting somehow, beyond the brain-dead attitude of suggesting people grow a thicker skin or it’s just ‘part of online gaming’. Neither of those hot takes solve anything and just allow an opportunity for hate speech to fester in an environment that’s supposed to be fun. Actually cracking down on it is a heck of a tough goal when there are literally millions of players in any given game though, and potentially thousands flooding in each and every day. From my experience, I haven’t really encountered much aside from the occasional private message in Siege. I usually team up with a party of four mates so the toxicity tends to fly right over my head, but I’m sure solo players, in particular, have had some tough times.

Do Ubisoft need to have a crackdown on toxicity in Siege? What do you think the solution could be to prevent teamkilling?

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12:37 Apr-09-2018

this is a christian server

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11:44 Apr-07-2018

when u can say all the cyka and blyatz u want but a simple LGBTQQIAAP joke get's u banned feels blyatz man :(

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00:27 Apr-07-2018

"Your rights end where my feelings begin" is a good analogy.

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00:24 Apr-07-2018

Ah, gotta love me some censorship and compelled language sanctions... While I don't use slurs myself - I don't condone policing of speech, therefore any chance of me buying this game goes out the window. I know, nobodyt cares. But I do.

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21:45 Apr-07-2018

Its a matter of principle, instead of thinking that your action has no result because no one does it, think about, what if everyone did it.

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23:35 Apr-06-2018

Typical Ubisoft. They worry that someone might be mean on the internet (shocker) but won't do anything about the people who abuse the matchmaking to get easy ranked games. I haven't won a ranked game with the usual 5-stack (who are all good players) in weeks due to diamonds and plats playing with coppers and bronzes to boost their own ranks. Afraid of having a tough game where they may have to sweat and actually use skill to win. I've been a consistent plat 2-1 player since Red Crow, now I cant get out of silver 1 because of this rubbish. I refuse to play the game until they change it

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20:55 Apr-06-2018

People are more triggered by this kind of language than they are with threats and general insults to your intelligence and dignity. Those things are okay to be said, but when somebody says the g-word, everyone loses their minds. If you're trying to make the servers a better place, you should make them a better and safer place for everyone, not just to satisfy the SJWs.

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20:18 Apr-06-2018

So basically everyone will be banned.

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19:00 Apr-06-2018

This wont end well.......

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14:41 Apr-06-2018

This can easily go terribly wrong. What do they constitute as offensive? The basic stuff like 'sh' and 'Fu'? What if you say 'Gay' that is meant to be funny among ur friends when you play with them? This can easily go TOO far and end up censoring topics next because that can offend people too.


I'm not against chat filtering, I want it to happen and it should've been a feature from the start. But I am worried that they might go overboard in how they approach it as they implementing it now.

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14:43 Apr-06-2018

Gay is exactly the type of word they'll be targeting, yep, lol, you're using it as a homophobic slur

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14:50 Apr-06-2018

I'm not but I get what u mean. But what about when you are playing ONLY with friends? You don't play with randoms and just talk amongst themselves, using slurs in ironic ways.

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14:59 Apr-06-2018

OK, fair, I see how you wrote it now. So if 'you' and 'your' friends used the term gay as a pejorative, such as "how did he shoot me, what a gay", then under the system Ubisoft has laid you, you may get a ban. If you are playing with friends and just using Discord, you can probably say what you want on there.

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15:08 Apr-06-2018

How is gay a homophobic slur lol. Gay people call themselves gay

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15:13 Apr-06-2018

It's exactly what I said: When it's used as a pejorative. Fairly simple stuff this.

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15:26 Apr-06-2018

Well yeah,but how is this system going to know if a word is used as pejorative or not. Meaning it will ban the words regardless of the context they were used into.
Which is ok I guess but still if you're unable to deal with someone saying bad words to you on in-game chat and it affects you so much you're probably incompetent for living your life as an independant person hahah

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15:37 Apr-06-2018

Most people can deal with it, some can't, while nearly all would just prefer it if they didn't have to deal with tossers being tossers basically. Regardless, I'm not sure how somebody's resilience, or lack thereof, to abuse, would make them incompetent at living any more than some mouthbreather calling someone gay and laughing. Anyway, the second last para in the article is for you then I guess.


As for how the system will work, I presume Ubisoft is going to prioritise the offensiveness first. Gay will be less severe then faggot, for example. Then they're going to automatically check how often someone uses these terms. If someone's using 'gay' every match then it appears as if a human will look at the chat records and then choose the length of the ban.

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11:38 Apr-07-2018

If someone is so sensitive that it hurts him when somebody calls him out on online game he's most likely too weak and sensitive to handle real life and difficulties it carries. That's my opinion
That seems reasonble enough,hopefully it will work like that and nobody will get unnecessary bans.

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00:33 Apr-08-2018

I find it funny how in many games online you KILL PEOPLE but swearing, nonon thats too much.

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09:22 Apr-09-2018

Heh. So Miha, let me get this right: your implication is that if someone finds being called a racial or homophobic slur offensive, they probably shouldn't be alive?

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12:21 Apr-09-2018

Wow you're good at drawing conclusions man
No,these words are offensive I agree,but if they actually hurt you and affect you so much that you can't handle it like 90%+ people do (ignoring them) you're most likely going to have a hard time living your life because you'll be facing much bigger problems than that. never have I mentioned that they shouldn't be alive or something like that. Or if you're 11 years old haha.
It's not like Siege is a game with a lot of toxic people,like League of legends or some other F2P game where every retard can jump in for free and start spitting slurs at everybody. From what I've experienced (and I have 700 hours on Siege) those kinds of people are rare.

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12:28 Apr-09-2018

Fair enough, it's just weird to me that your issue is with people who may be offended, rather than the people issuing the offence. Seems a bit counterintuitive to even intimate that someone offended for being called a faggot is in the wrong, while the person who said it is totally okay.


Like, it doesn't really bother me but I'd rather filter racist/homophobic pondlife out of my games if there's the choice. Like in Rocket League I just play with the chat turned off, it's not going to add any enjoyment to my experience to see someone being a dick, whether that's racism, homophobia, threats, those annoying cancer jibes, people who use the word retard ^^^, etc.

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00:54 Apr-10-2018

I just think that there are far more important things in the game to be worked on (My comment down bellow with the link screams: "FIX ME UBISOOOFT" haha),operator balancing,map reworks,client-side body rendering instead server-side,matchmaking abuse etc. If the game was absolutely perfect otherwise I wouldn't mind this at all. And also I don't like snowflakes. Man up ffs.
-"Somebody called me a fag in a game!"
-"OMG ARE YOU OKAY?!?"
I don't use it often,but you've got to admit the term "retard" suits that situation pretty good :D

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09:09 Apr-10-2018

I mean if you think a reworked Siege map is more important than tackling racism then I guess that just about sums you up :) One doesn't matter at all in the grand scheme of things, the other does. Fair enough if you think that way but it's a bit pathetic to say 'muh maps are unbalanced wah' when there's cultural (and overt) racism to tackle. The irony is absolutely dripping from your twin statements, neither of which are mutually exclusive. Tackling toxicity has nothing to do with the map redesigns, which we've seen are progressing just fine. Man up ffs.

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11:51 Apr-10-2018

What!? So you're seriously saying that this is more important than,for example,reworking Favela and bringing more balanced version of it to the game?
If you're actually serious that mean words are more important than gameplay issues like balanced maps,hit reg,operator balance and other issues we have nothing more to talk about tbh. I thought that's the least everybody could agree about.

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12:04 Apr-10-2018

Do I think tackling racist behaviour is more important than a videogame? Yes, not even close lol. Jesus, get your head in the real world for a moment, nothing in how Siege plays actually matters in the grand scheme, it's just meant to be a fun distraction. Meanwhile, casual racism is endemic across online gaming because of attitudes like yours that think something like hit registration is actually more important. Totally mind blowing. Needless to say, every issue you have with Siege is being worked on in some fashion, but the dev team is also taking aim at toxicity, it's not one or the other. If we're to assume "balanced maps,hit reg,operator balance and other issues" are all being fixed, why would you have a problem with them tackling toxicity unless you're just advocating toxic behaviour, which I guess you probably are?


I just find it weird that so many people have an issue with this. When I wrote an article about the new recoil system I didn't sit there complaining toxicity wasn't being looked at, yet for some reason, there's affront on a topic like this. As for that reason, I think we can all have a pretty good guess.

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19:17 Apr-10-2018

Hahahahaha oh my god. You're acting like Ubisoft is going to save the world from racism with this update. And when I sit down to play Siege,I don't expect everybody I meet in the game to be nice to me,I expect the game to work,my hits to register and if I'm good enough - to win. What the hell are you mixing in here? Nobody thinks of racism when he sits down to play a game. (except you,probably). Of course good hit reg is more important for me than this when I want to play Siege. I can always ignore when somebody's calling me names,but I can't ignore when my headshot doesn't register and I loose a game because of it. Everything that makes the game work as it should is more important than this.


Because guess why? New recoil system is far more important than this,and everybody knows that.

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19:23 Apr-10-2018

And how did you manage to push this conversation into racism? We're talking bad words here in general.
And you don't fix racism by doing this,it is much deeper and more complex issue than this,that requires proper upbringing and education of new generations,removing stereotypes between races and much,much more

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09:09 Apr-11-2018

Everything you've said in the first comment there reinforces "it is much deeper and more complex issue than this,that requires proper upbringing and education of new generations,removing stereotypes between races and much,much more." You don't solve it in one fell swoop, it requires a massive concerted effort across all walks of life, including games. Without small efforts, big things don't happen.e Or are you just waiting around for someone to push the 'Fix Racism' button? "New recoil system is far more important than this" says everything that I'd ever need to about what you're saying. Not much more point talking about it lol, your cards are on the table there. As long as you're fine and everyone you want is fixed, screw everything else, right? ;)


As for why I'm talking about race, that's because this article is about two things - racism and homophobia, of which I referred to both throughout this discussion. Hardly off-topic is it.

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09:16 Apr-11-2018

At the moment I have no idea what it is you're even arguing for? All your complains ARE being fixed, or at least attempted. The only possible reason is you want to be racist or homophobic in Siege, unless there's something else I'm just not thinking of. I guess free speech, which is of course an absolute fallacy in regards to using a corporate service who dictate every rule of its use in the first place.

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00:23 Apr-12-2018

I know it's been worked on,but obviously if they focused more on those things that me and 90% of community complains about instead of this,they would fix it quicker, This takes development time,too.

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00:24 Apr-12-2018

I get where you are coming from,but I don't think it's a good approach. Why? I'll give you an example. There was some research last year about Europe's most and least racist countries. (link to original article,their map had some issues)
Anyway,as you can see,it says my country Serbia is the least racist country in Europe. Black people who come here always love it here. Me and couple of friends from the neighborhood were often playing football with some black students who got here,welcomed them like our own...

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00:25 Apr-12-2018

Yet still,we don't have a single anti-racism law here,no anti-racism propaganda,racial issues are never mentioned by the mainstream media,no speech restrictions fearing we might offend someone of another race,nothing... You might be wondering how?
The thing is,you shoudn't force people not to be racist as it's ineffective (US is a good example). People should choose not to be racist. Neither me or you know how exactly,as we're not psychologists. But I think it's the right way.
And stop seeing racism in everything! Your western societies do that so often,they create a problem where there isn't any. People find themselves insulted when otherwise they wouldn't,because of the hysteria around them.

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00:26 Apr-12-2018

Relax. Don't take everything dead serious. Learn to take a joke sometimes. Learn not to make a drama when somebody says N*gger. Not everything that seems racist had bad or racist intention behind it. We often joked with these black students,like when we played in the evening "Ahh it's not fair,we can't see you in the dark!" Nobody got offended,everybody laughed.
Afterall,the world today is the least racist it's ever been.
Hope you find time to read it all,maybe take something from it :)

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09:05 Apr-12-2018

Cool mate, sounds totally non-racist :) Ever thought they didn't want to force the issue due to being visitors to a country that's predominantly white, and that they were actually pissed off/worried? Everything you're saying is out of order in my book, but I guess we all draw the lines in different places.

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14:11 Apr-06-2018

People have such a thin skin these days. Such people kill banter.
In Vermintide 2 all I do is talk **** in every game, people even end up enjoying it.

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14:08 Apr-06-2018

This is idiocy, if someone "hurts you with words" easy solution is to mute him so he can curse at empty air, but I cant press button to disable other players cheats. I'd rather be insulted then killed by some noob with auto aim.

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13:58 Apr-06-2018

Meanwhile this still happens. 6 Glaz sniper shots to down that Rook. Recorded 2 days ago.
But mean words - top priority

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14:32 Apr-06-2018

To be fair they have been working on that, there's damage drop off so don't forget the further you go the less it does, ever since they nerfed glaz he's been useless, bring back 160 damage weapon and maybe ill think of playing him again. Enemies glowing does nothing for me.

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15:18 Apr-06-2018

He's far from useless for me.
Still,in worst-case scenario his rifle will still do 34+ damage even to a fully armored Rook-meaning 3 shots required to down him.

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13:37 Apr-06-2018

Too bad they still allow hackers to play and people who abuse matchmaking. I haven't touched Siege in a month and haven't even gotten my rank this season. It's the same with rocket league, matchmaking abuse is part of toxic behavior, you want to ban people for mouthing off then also ban the plat 1s who play with silvers to get easier teams.

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16:21 Apr-06-2018

How do you NOT allow hackers(cheaters) to play if their cheat is undetected? XD

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13:33 Apr-06-2018

I think speech should only ever lead to a permaban if it goes into illegal territory. I don't think people should EVER be permabanned for using offensive words. Sure, give them a short ban if it becomes too much, but in my opinion venting is part of a competitive online multi player game, and threatening ones account for doing so will lead those individuals to take their aggressions somewhere else, or bottle them up inside them which is unhealthy.
I don't understand this current trend to police speech, and I don't like it.

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14:30 Apr-06-2018

But words aren't illegal, at least here in the UK, it's the context in which you use them? I have the freedom of speed to say bomb as much as I want, but I can't say it on a plane. In terms of Siege, I doubt anyone's having a philosophical discussion on the N-word while playing, so if they're using it, it's safe to say it's probably a slur, even if they're too inept in the head to understand it is.

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15:33 Apr-06-2018

Yes words can be illegal.
If I were to tell you that I'll find out where you live and murder you in your sleep, that's illegal because I threatened you with violence.
Slurs fall under the "offensive words" part of my post.

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15:38 Apr-06-2018

Wait, you're from the UK and think words can't be illegal?
I'd recommend you look up the Count Dankula case.
tl;dr: Dude trains his dog to raise right paw when he says "Sieg Heil" as part of a joke to turn his dog into the "least cute thing he could think of (aka a Nazi)", gets found guilty of being grossly offensive and is currently awaiting his punishment (either will get a fine or jail).

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15:42 Apr-06-2018

I guess I'll just retype exactly what I said: "words aren't illegal, at least here in the UK, it's the context in which you use them"

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15:56 Apr-06-2018

Whelp, that just means you actually agree with me on the illegal part, but still started your comment with a "but" which made me think you were arguing against it.

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15:59 Apr-06-2018

Do I have to break it down?

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16:10 Apr-06-2018

No thanks, I think I've had about enough of you. Feel free to not comment on my comments anymore in the future.
Sadly I can't block you so please go ahead and block me.

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16:18 Apr-06-2018

Sorry, I'm not trying to be a dick it's just that words aren't illegal. I can type "Sieg Heil" right now or say it and no one can arrest me for. If I were an actor in a movie I could say absolutely anything that was in the script and I couldn't be arrested. But, if I were to racially abuse someone in the street I could be. It's not the words that are illegal, it's the context.

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13:07 Apr-06-2018

So much for freedom of speech XD

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12:56 Apr-06-2018

I think the best solution to team killing would be a forgive and accuse system in which the person that got team killed can decide after reviewing the kill cam if it was intentional or not.Team killing can actually happen by accident and the limit of two is a bit strict.Sure it's good if it is intentional but if not it is a bit unfair.Just my opinion.

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13:46 Apr-06-2018

I've literally never teamkilled 2 times in the same game by accident

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14:21 Apr-06-2018

I have seen a video somewhere of that happening.
Dude sits around close to his own spawn trying to snipe the enemy, 2 nimrods just respawned walk out of spawn directly into the sniper dudes LOS as he took shots at an enemy in the distance. He accidentally headshots the 2 nimrods, gets banned.
Was pretty hilarious to watch.

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15:12 Apr-06-2018

Hahahaha,something simmilar happened to me also when i was shooting the outside cam at the spawn and my teammate's head popped in front of my aim as I was shooting the cam. But 2 guys? Never :D

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