Widespread Reports of GeForce RTX 2080 Ti Graphics Cards Breaking and Causing BSOD

Written by Jon Sutton on Fri, Nov 16, 2018 9:45 AM

UPDATE: Having brushed it off as a perfectly normal issue a fortnight ago, Nvidia has confirmed there is an issue with an early batch of GeForce RTX 2080 Ti Founders Edition graphics cards.

In a statement on the Nvidia forums, Tim@Nvidia said "Limited test escapes from early boards caused the issues some customers have experience with RTX 2080 Ti Founders Edition. We stand ready to help any customers who are experiencing problems.

"Please visit www.nvidia.com/support to chat live with the Nvidia tech support team (or to send us an email" and we'll take care of it."

The fault in question is causing visual artefacts, blue screens of death, and even total failure of the hardware. A number have theorised it may be to do with overheating GDDR6 memory, although Nvidia hasn't officially confirmed this.

It's also worth mentioning that Nvidia believes this issue is restricted to Founders Edition owners, meaning AIB partner boards aren't affected. There have been reports of RMA'd AIB RTX 2080 Ti's though. This may be connected or it could be the usual fault rate that is expected with hardware such as this.

For any of you folks fortunate enough to have an RTX 2080 Ti, have you noticed any significant issues? For everyone else, does this make you worry about splashing out on Nvidia's top-end GPU? Let us know!

Original Story: 01-Nov-2018 - Widespread Reports of GeForce RTX 2080 Ti Graphics Cards Breaking and Causing BSOD

There are now widespread reports of Nvidia Geforce RTX 2080 Ti graphics cards dying, just weeks after the top-end graphics cards officially launched. Nvidia’s official support forums and Reddit have been flooded by a number of users claiming their RTX 2080 Ti GPUs are artifacting, crashing, causing blue screens of death, and even just completely failing to work.

Some users have said degradation is occurring over a number of days or weeks, and it doesn’t appear as if the issue is tied into overclocking or otherwise stressing the cards outside of its usual means.

Right now over on the Nvidia forums, RTX owners are busy sharing partial serial numbers in order to determine whether there’s any particular link between those affected. It goes without saying but obviously, if you are affected, don’t share your entire serial number online. Based on the discussions though, it would appear the issue isn’t exclusive to the RTX 2080 Ti Founders Editions; some folks AIB versions are also encountering issues. There may even be a link with poor cooling solutions. Cheaper AIB partner cards with budget cooling seem to be the most affected. However, being cheaper, it may just mean more folks are buying up the cheap models and throwing off these results.

Over on Tom’s Hardware Germany, they’ve hypothesized it could be an issue with the GeForce RTX 2080 Ti’s GDDR6 memory. They’ve used infrared imaging to take a look at the RTX 2080 Ti and discovered the Micron GDDR6 packages are peaking at over 100C, which is behind the maximum safe temperature of 95C touted by Micron itself. This could definitely be a root cause of the problem, and it would become a bigger issue if a graphics card is powered up for a long time and under a heavy load.

The worry here would be that all Nvidia RTX 20 Series graphics cards currently available all use GDDR6 memory. In theory, the RTX 2080 Ti will be the hottest of the bunch, but if this is a genuine issue, it could also become problematic lower down the chain.

Nvidia provided a very boilerplate response to Tom’s Hardware saying "it's not broad" and "it's not an increasing number of users,” but that Nvidia would be “working with each user individually like we do always."

Resident GD’er Xquatrox originally brought this up a couple of days ago, but it’s difficult to ascertain just how widespread this issue is or whether it’s just the typical RMA numbers you’d expect from any hardware launch. Those having problems will undoubtedly be making the most noise about it. For his part, Xquatrox has a pair of RTX 2080 Ti’s and says he’s “done rendering and gaming on mine and they've been running pretty much 24/7 since I got them (5th of October) and no issues besides a random fan rattle.” If anyone else is using an RTX 2080 Ti, or any Geforce RTX card for that matter, do be sure to let us know how it’s holding up in the comments below.

It’s definitely too early to make judgments on this one without concrete numbers. There are likely to be hundreds of thousands, if not millions of these graphics cards out in the wild. If it’s just a few hundred RTX 2080 Ti’s with manufacturing issues then it’s practically a non-issue. However, the worst-case scenario could see Nvidia eating up a heck of a lot of costs in replacing broken graphics cards.

If you've got an RTX graphics card, let us know how it's holding up!

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00:15 Nov-19-2018

AIB cards are most certainly effected. on my 3rd and the box of the asus aib card i have now even has microcenter stickers on it stating its already been sent out to be fixed for artifactin then i picked it when returning my broken one

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12:31 Nov-17-2018

And this kids, is why you don't jump on the first bandwagon you see.

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03:03 Nov-17-2018

Man, I feel really bad for those dudes to spent all that money to get a 2080 Ti just for it to mess up on them. For as expensive as these cards are this shouldn't ever happen.

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15:31 Nov-16-2018

Gamers nexus(tech jesus) on youtube also investigating the issue check him out :D

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14:30 Nov-16-2018

Off topic: when will Nvidia release gtx 2060 & 2050?

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19:06 Nov-16-2018

After they release a GTX 1070 10GB edition, 1060 8GB edition and a 1050 GDDR5X edition.

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22:40 Nov-16-2018

nvidia just got blasted on wall street for under-delivering. they have a huge excess of 1060 and lower cards that they have to get rid of before they can even think of putting a new product on the street, otherwise their stock will tank again. looking at mid 2019 as the earliest just for an announcement.

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07:26 Nov-02-2018

But but they delay it so much and it was for optimize they said. Right right?

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01:26 Nov-02-2018

it seems that part of the problem is memory cooling.


nvidia has replaced some of the gpus and they are also having problems.


nvidia says that its no more than normal but that could be just pr talk.


time will tell.

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21:16 Nov-01-2018

Tbh, while this is bad and should be discussed, it's getting blown out of proportion. People are acting like the majority of the cards are failing while the majority works fine, but people with working cards aren't gonna be vocal about it.


Still bad that such a premium product has a relatively high failure rate.

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21:31 Nov-01-2018

It probably is blown out of proportion, especially considering the widespread bandwagon hate for 20-series due to the pricing - but we can't know for sure. As the article mentioned, mine are running fine and I'm putting them through their paces and have done so since the day they arrived. Will you find me on the forums complaining? Nope. Much like anyone else whose cards work fine. I didn't even know about this issue until it was brought up by someone in our GPU rendering community.

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21:03 Nov-01-2018

My cards are still both going strong and my PC is on pretty much 24/7 as usual. That's almost a month now since I got them - which is longer than those reports seem to give cards.
I did overclock both cards on day one and I keep them that way. They went through quite a few hours of rendering on CUDA and have actually been the top cards so far in benchmarks over at my local CG community (presumably because I managed to overclock and cool them properly, unlike most other CG artists who are not familiar with it as much as we gamers are).
Fingers crossed that I don't have to deal with any failures, but only time will tell. Still under warranty for the next 11 months, so no biggie.

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22:18 Nov-01-2018

They're under warranty for only 12 months? That sounds extremely short for such a premium product coming from Nvidia themselves.

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23:16 Nov-01-2018

That was the case with my Pascal cards too. I guess it depends, but you're right, a year, while standard for many devices, is a bit short.

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23:29 Nov-01-2018

I thought 2 years is a standard for most tech related products I guess. I don't remember ever having less than 2 years warranty on any PC component I bought since my first PC 15 years ago. I bought my GPU last year and I still have 2 more years covered for it.

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23:35 Nov-01-2018

I just looked on a local website and an EVGA 2080Ti is covered for 3 years. Dang.
However...all things considered... I'll probably be swapping those GPUs for something newer in a year or just over a year anyway (like I did with 1080s, then 1080Tis). Who knows. It would be great to have 3 years, but I'm not that bothered.

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00:19 Nov-02-2018

I bought an EVGA card for the customer support and warranty. Great manufacturer!

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11:15 Nov-02-2018
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12:50 Nov-02-2018

That was 1 bad batch. but once again people blew it out of proportion.

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01:40 Nov-03-2018

Probably. But who's to say the same is not the case with Nvidia's 2080Tis..? All the main components are made in the same factories regardless of where in the world you buy them from, so the problems may be isolated to a particular batch this time too. We just don't know.

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00:40 Nov-02-2018

12 months warranty for your cards?? how is that even possible for cards over $1000, my friend bought one from nvidia and he was given a 3 year warranty. Even my first 1080Ti got a 2 year warranty from MSI

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11:16 Nov-02-2018

Oh, no, wait... I spazzed. Took me a while, Nvidia's website is a bit crap with orders, but it does say 3 years on it.

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18:29 Nov-04-2018

reading from the top...lool you spazzed? honestly i think your rig is fake , how do you spazz on something like warranty period?

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20:35 Nov-01-2018

Imagine having money to buy a RTX 2080 Ti..

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20:57 Nov-01-2018

I bought two for SLI (NVLink). Don't need to imagine now, but I really don't want to go back to my student days when I couldn't afford a bus ticket to uni xD

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22:17 Nov-01-2018

Yeah, that makes sense. I'm happy for you and yes, it sucks to be a student tbh

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23:21 Nov-01-2018

I was pretty much the poor kid when I was a student. I came from eastern Europe to the UK to study. Got a student loan sorted, so that's fine. But I didn't have money for anything else, since our wages back home are 1/3 to 1/4 of what people get here in the UK with services being a LOT more expensive here too (hence the high wages). It was pretty embarrassing arriving all soaked in rain on a used bike I bought for £50, sitting there not knowing anyone and not being able to hang out much when everyone went out (because no money for drinks, restaurants, take-aways, etc). I was living on the cheapest stuff I could find in Lidl and Asda (essentially the UK branch of Wallmart), like canned food.

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23:28 Nov-01-2018

Other students either had rich parents (mostly asian students) or got grants/loans that I as an immigrant was not entitled to. So they went out, had drinks, made friends, had fun. My days were quite miserable. But I did meet some romanian and polish students who I made friends for life with, since they were not snobs, were almost as poor (I was still the poorest) and shared a lot of the same culture - so we had lots of fun with them guys. And we still do :)


Now fast-forward 6-years later and I'm buying 2080Tis and £4000 cameras for my work and hobbies. Not a bad deal. Could be doing better, but still nowhere near as bad as when I was a student :)

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11:36 Nov-02-2018

what is your job?

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12:06 Nov-02-2018

I'm a 3D artist and photographer - those are the main two things. I also dabble in web design, graphic design and video, among other things.

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22:50 Nov-02-2018

Someone please bring the tissues, let me cry a bit.

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22:41 Nov-02-2018

I make $500k a year in the US, and I would not waste my money on 2080ti. To each his own, but just because people are complaining about the price point does not mean they are poor students.


P.S. My first pay check was $75 a month where I grew up in the middle east.

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01:42 Nov-03-2018

Mkay.

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13:31 Nov-03-2018

Not everyone wants to throw their money away.

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14:50 Nov-03-2018

I'm sure there somewhere I'd find waste. Like a nice car that's not necessary or expensive clothes or watches, etc. Whatever you're into. One man's treasure is another man's trash and that's fine, but there's no need to be a dick about it :)
That's all provided you even earn that much, because, this is the internet, after all...people say wild things :D

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21:53 Nov-03-2018

True, people say nonsense on the internet, and you have no reason to believe me, neither do I have to believe you. I'm a Cardiologist and that is why I earn that much. Either way, you are being a dick by calling people that criticize the RTX price point as "poor students" and then trying to brag about making money.

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14:22 Nov-04-2018

A cardiologist who can't read, interesting...
I ALWAYS tell people that I came from nothing and now I can afford those things I want - and they will too if they put in the work. I never try to put anyone down - on the contrary the poor student reference was about ME having been poor as fvck, not calling anyone else poor. I'm not sure what you read into here.
It seems like you fit into the same category! Humble beginnings, but you put your time into medical school and there you have it. If anything, this stuff is what is told to people and an encouragement, not a put-down.

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08:41 Nov-05-2018

If you know what it's like to be poor then why the heck you wasted so much money on buying 2 2080ti? Nobody needs that much GPU power.

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18:48 Nov-18-2018

like he said, he uses for his work. it is also used for gaming though.

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18:51 Nov-01-2018

This is getting embarrassing for them.

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16:16 Nov-01-2018

Maybe Nvidia trying find himself reason to sell lower price GPUs now:)))

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21:36 Nov-01-2018

Needs to be proven that the failure rate is bigger than previous launches. Things happen...

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16:11 Nov-01-2018

Looks like I didn't miss out on anything. I still don't understand why would anyone EVER "upgrade" from 1080 Ti to 2080 Ti - yeah ray tracing looks good and all but it is too early for any developer to adopt it and any new tech like GDDR6 can always have issues like these. I swear some people just don't have patience.

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16:18 Nov-01-2018

I wouldn't do it myself but if I had the money I'd rather have than have-not

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16:25 Nov-01-2018

Well, would you rather have a broken GPU because of poorly implemented new tech or have a working GPU that didn't give you any issue?

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16:45 Nov-01-2018

I'm thinking from the perspective of when it came out. This isn't really a major issue for the end user anyway, you just swap it for one that works. it's a bigger problem for Nvidia

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17:59 Nov-01-2018

The RTX2080ti could be a valid buy for the people with alot of money who just want the best gpu out there, sure it has bad perf / $ but these customers arn't really to concerned about that anyway. On the other hand the RTX 2080 makes no sence to buy, costs alot more than a 1080ti but doesn't perform better.

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21:42 Nov-01-2018

depends on where you live. Here The 1080ti and rtx 2080 are fairly similar in price. and most 1080 ti's seem to be out of stock.

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23:31 Nov-01-2018

If buying new and the price is almost the same - a 2080 is a no-brainer (it will only get better with time + newer tech). But if the used market is considered then a 1080Ti is the better budget deal :)

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20:55 Nov-01-2018

To help you understand "why would anyone EVER upgrade from 1080 Ti to 2080 Ti" (in my case 1080Ti SLI to 2080Ti SLI as mains):
1) Money (obviously)
2) Wanting better performance at the top end (obviously, given point #1)
3) NVLink for gaming and work (in gaming I saw up to 3x performance boost over 1080Ti SLI at 5K res maxed out in games like Watchdogs, Witcher 3, etc. For work NVlink will get memory pooling updates for my software soon, meaning 11+11=22GB memory - great for GPU rendering!)
4) Work performance. On CUDA alone a 2080Ti card renders CG 2x to 2.5x faster than a 1080Ti. That's excluding RT and Tensor cores, which the devs are also implementing support for (AI denoising, etc)

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15:56 Nov-01-2018

So happy I bought a GTX 1070 TI a few days ago :D

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15:24 Nov-01-2018

RTX naaa RMA 2080Ti
Just buy it -Tom's Hardware

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15:11 Nov-01-2018

Never buy tech on launch day, I learned this the hard way after buying a ps4 pro day one, that thing scratched the cover art off of my most played ps4 games.

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21:37 Nov-01-2018

Was it because of the slot-loading drive that's too close to the top of the disk or did they put sandpaper inside? :D

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14:25 Nov-01-2018

AMD couldn't have asked for a better timing for this to happen.

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14:44 Nov-01-2018

AMD is getting a lot of lucky breaks recently. First with Intel struggling with 10nm and 7nm, and now with Nvidias flagship cards not working properly. If only they had a GPU coming out to take advantage of it.

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14:50 Nov-01-2018

soon... soon...

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14:58 Nov-01-2018

Here's hoping. More than willing to get a red card next time I upgrade.

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07:46 Nov-02-2018

Agreed.

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Can They Run... |

| 60FPS, High, 1440p
Ryzen 7 3700X 8-Core 3.6GHz GeForce RTX 2080 EVGA XC Ultra Gaming 8GB 32GB
| 60FPS, Medium, 1080p
Ryzen 7 4800H 8-Core 2.9GHz GeForce GTX 1650 Ti 4GB 8GB
| High,
Ryzen 7 2700 8-Core 3.2GHz Radeon RX 5600 XT Gigabyte Gaming OC 6GB 16GB
100% Yes [1 votes]
| 60FPS, Medium, 1440p
Ryzen 5 3600 6-Core 3.6GHz GeForce GTX 1070 Palit Super JetStream 16GB
50% Yes [2 votes]
| 60FPS, Ultra, 1080p
Core i7-11700K 8-Core 3.6GHz GeForce GTX 1060 Asus ROG Strix Gaming OC 6GB Edition 32GB
66.6667% Yes [3 votes]
| 60FPS, Low, 1080p
Core i7-4770 4-Core 3.4GHz GeForce GTX 1060 Inno3D Compact 6GB 8GB
100% Yes [1 votes]
| 60FPS, High, 1080p
Core i5-9300H 4-Core 2.4GHz GeForce GTX 1650 8GB
| 60FPS, Low, 1080p
Ryzen 5 5600 6-Core 3.5GHz Radeon RX 5500 XT 8GB 16GB
Ryzen 5 5600 6-Core 3.5GHz Radeon RX 5500 XT 8GB 16GB
| 60FPS, Low, 1080p
Ryzen 5 5600 6-Core 3.5GHz Radeon RX 5500 XT 8GB 16GB
| 60FPS, Medium, 1080p
Ryzen 5 5600 6-Core 3.5GHz Radeon RX 5500 XT 8GB 16GB
| Medium, 1080p
Ryzen 5 5600 6-Core 3.5GHz Radeon RX 5500 XT 8GB 16GB
| 60FPS, High, 1080p
Core i7-10700 8-Core 2.90GHz GeForce RTX 2060 6GB 16GB
100% Yes [2 votes]
Core i5-9400F 6-Core 2.9GHz GeForce GTX 770 DirectCU II 2GB OC Edition 16GB
66.6667% Yes [6 votes]
Pentium Dual Core B960 2.2GHz Radeon HD 6950M 4GB
28.5714% Yes [7 votes]
| 60FPS, Medium, 720p
Athlon II X2 245 GeForce GTS 250 4GB
| 60FPS, High, 1080p
Ryzen 5 3500U 4-Core 2.1 GHz Radeon RX Vega 8 8GB