RTX 3090 graphics cards were bricked from New World due to faulty soldering, EVGA confirms

Written by Neil Soutter on Thu, Sep 2, 2021 12:15 PM

Not too long ago, it was reported that the New World Closed Beta was bricking some graphics cards, namely the RTX 3090 GPUs from EVGA. After some thorough investigation, EVGA has confirmed what really caused the issue, and said only a very small number of cards were actually affected, and all affected customers have been offered replacements.

The original issues were thought to be due to an uncapped frame rate in the New World main menu, which affected fan speeds and malfunctioned certain GPUs, even completely bricking some. But EVGA has since then conducted an investigation into the matter, using the cards that were sent back by customers.

According to them, the problem was due to some faulty soldering around the MOSFET circuits on the GPU. When asked by a member of the press how many graphics cards were affected, EVGA could not disclose that. However, they mentioned the issue was present only on cards that were manufactured in 2020, which apparently only accounted for less than 1% of their total sales for 3090 cards.

Despite the issue now having been confirmed, EVGA has released some updated firmware for their GPUs that fixes a fan controller problem, which was originally thought to be the cause of the card’s death. But EVGA has also confirmed that it wasn’t the case, and was simply a misreading from 3rd party software that did not affect the card’s performance.

What do you think? Have you bought an EVGA RTX 3090 from 2020? Have you ever had a GPU die on you before? What did you do? And did this situation scare you from playing the New World Closed Beta? Let us know!

Have you ever had a GPU die on you?

Login or Register to join the debate

Rep
160
Offline
21:14 Sep-02-2021

I had a PSU fail after like 4 years (Corsair CX600M so not really super high quality), cause probably being a brown/black out, Ethernet port on a mobo, GPU that's basically dead (270X, stops working when drivers are installed). Also few HDDs that aren't exactly dead but often just randomly disconnect/show errors

0
Rep
28
Online
13:09 Sep-02-2021

Failure points on a pc are usually moving parts like fans, HDD followed by PSU´s.

0
Rep
272
Offline
admin approved badge
15:23 Sep-02-2021

The only things that have died on me throughout the years were CPUs (aggressive overclocking) and one time I had a 2080Ti from a bad batch where memory failed after ~2-3 weeks,. And in this case EVGA say it's soldering. Puts that theory into perspective a bit, eh? Depends on the products and the luck of the draw, essentially.

0
Rep
105
Offline
16:20 Sep-02-2021

And i tought EVGA products were the best, now im scared of my gigabyte RTX 3070 dying on me :/

0
Rep
28
Online
17:36 Sep-02-2021

i´ve had a motherboard and a PSU fail before i was really into pc´s. In the last 10 years i had a hard drive fail and I broke a blade off a fan,

0
Rep
272
Offline
admin approved badge
17:54 Sep-02-2021

I still have a working WD 1TB drive that I bought as a teenager to use with my then-new laptop... It came in a USB 2,0 enclosure and it's now in my desktop hooked up as a normal SATA drive. Still alive :)


Actually, now that I think of it... I had a hardware failure at work - a PSU blew up ("server-grade stuff is reliable" my ass...) and took an SSD with it. But personal stuff? Really just the CPUs and a GPU from a faulty batch - all replaced within 2-3 days. I guess I am fairly lucky.

0
Rep
272
Offline
admin approved badge
12:47 Sep-02-2021

Well - now we know what EVGA's issue was... Doesn't explain the Gigabyte cards dying, nor is it a good look on either company that these top-end GPUs are just toasting left and right xD

0
Rep
-12
Offline
13:35 Sep-02-2021

i wouldn't trust Gigabyte in the slightest. had a HD8750 die, got a friend with a 2080 super and the fan is just wild. randomly kicking up for no reason watching youtube (GPU is like 48c) 100% fan when playing lol (gpu barely pushing 60c) no bios updates we can find, my old z87-D3HP mobo only has 3 working sata ports now. nothing but trouble their stuff.

0
Rep
-4
Offline
15:18 Sep-02-2021

I had also just bad experiences with Gigabyte products so far, years back I ordered 2 times a GTX 660 and it was DOA in both cases, and a Gigabyte B450 Aorus M when it was a brand new release, also not working. And now exploding PSUs really doesn't up the confidence in Gigabyte products.

0
Rep
272
Offline
admin approved badge
15:19 Sep-02-2021

Same, especially after Gerulis20 said he had to RMA 2 Gigabyte 3090 cards already...


I also have a PC that I got for my missis from work for cheap and it has a Gigabyte mobo...the USB3 ports on it died and there's nothing I could do (including OS/driver reinstalls, etc) to bring them back. Fun fact - some cheap chinese 4-port USB3 PCIe add-in card got picked up instantly, so I know USB3 definitely still works on the machine, just the mobo that's failed...


Oh Gigabyte...

0
Rep
97
Offline
admin approved badge
23:46 Sep-02-2021

I know there are issues with Gigabyte with some people, but I've honestly never experienced any problems from them. I guess I keep getting lucky. Of course, they need to do better.

0
Rep
105
Offline
16:24 Sep-02-2021

Hoping my gigabyte rtx 3070 survives 5 or 6 years :/

0
Rep
272
Offline
admin approved badge
17:20 Sep-02-2021

You should have 2 or 3 years warranty (not sure where you live), so if it dies within that time - you should get a replacement, hopefully issue-free. After that - pray to the thunder god Thor :)

0

Can They Run... |

| 60FPS, Ultra, 1440p
Ryzen 9 3900X 12-Core 3.8GHz GeForce RTX 3070 EVGA FTW3 Ultra Gaming 8GB 32GB
| 60FPS, Low, 720p
APU A8-7410 Quad-Core Radeon R5 7410 8GB
| 60FPS, Ultra, 1080p
Core i5-11400 6-Core 2.7GHz GeForce RTX 3050 Ti Mobile 8GB